Terms and Conditions

Scope of Application

Welcome to the website diveintomexico.mx and all its divisions, subsidiaries, affiliates, and websites, which provide you with access to the website and sell you products under the terms and conditions set forth herein. Please read these terms and conditions carefully before using the website www.rangoextendido.com, as by accessing our site you confirm your agreement to them. If you do not accept these terms and conditions of use, you may not use this site.

These terms and conditions govern the use of the website diveintomexico.mx, which is owned by Servicio Rango Extendido SC, a civil partnership located at Av. Las Flores 617, Col. Flor de María, Álvaro Obregón, Mexico City. ZIP Code: 01760.

Through its website diveintomexico.mx, Servicio Rango Extendido SC provides a digital platform where sellers and users interact, and where certain goods or services are offered; Due to the content and purpose of the website, individuals who wish to use its services must subscribe by completing the registration form and following the steps that will subsequently be communicated to them via email for this purpose. Subscriber status implies acceptance of the terms and conditions of use.

Once the registration form has been completed, the site subscriber will receive a login password. The subscriber is solely responsible for keeping the provided password and other account credentials secure. The account holder is fully responsible for all activities that occur under their password or account. Furthermore, you must notify us of any unauthorized use of your password or account; under no circumstances will we be liable, directly or indirectly, for any loss or damage of any kind incurred as a result of your failure to comply with this condition.

Servicio Rango Extendido, S.C. reserves the right to change, modify, add, or remove portions of these terms and conditions of use at any time. Changes will take effect when they are posted on the website www.rangoextendido.com. Please check periodically for updates to these terms and conditions of use, as you will be required to accept any changes made in order to continue accessing the site and purchasing products.

Use of diveintomexico.mx

To use the website diveintomexico.mx, you must be at least 18 years of age or, if applicable, be accessing the site under the supervision and with the consent of your parents, the person with legal parental authority, guardian, or legal guardian, as the case may be. Each user may only hold 1 (one) account on the website diveintomexico.mx and may not access more than 1 (one) account on the website using different email addresses or by falsifying, modifying, and/or altering their personal information in any way. If fraudulent and/or malicious use and/or use contrary to these Terms and Conditions and/or contrary to good faith is verified or suspected, Servicio Rango Extendido, SC. shall have the unappealable right to terminate the relationship, deactivate the accounts, and even cooperate with legal authorities to prosecute the offenders. By accepting these Terms and Conditions, we grant you a non-transferable and revocable license to use our site, subject to the terms and conditions described and accepted herein, for the purpose of purchasing items offered on our website.

By accepting these terms and conditions, we grant you a non-transferable and revocable license to use our website, subject to the terms and conditions described and accepted herein, for the purpose of purchasing items offered on our website.

Commercial use or the use of third-party names is prohibited, unless expressly permitted by us in advance; any violation of these terms and conditions will result in the immediate revocation of the license granted in this section, without prior notice.

Certain services and related features available on the diveintomexico.mx website may require registration or subscription. If you choose to register or subscribe to any of these services or related features, you agree to provide accurate and up-to-date information about yourself and to promptly update that information if any changes occur.

Travel

The Travel Category is managed directly by Servicio Rango Extendido, SC. The company is responsible for ensuring its proper operation and the execution of promotions.

For questions or further information, please call 55 8940 5226. Servicio Rango Extendido, SC. assumes full responsibility for the travel services it sells, including transactions, refunds, cancellations, customer service, etc.

The coupons and current promotions published on www.rangoextendido.com do not apply to travel; only those explicitly advertised on the diveintomexico.mx website apply to travel services and products.

Payment Methods Accepted on the site

Unless otherwise specified for particular cases or offers of certain goods or services, the products and services offered on the Site may only be paid for using the payment methods specifically indicated in each case. The use of credit or debit cards shall be subject to the provisions of these Terms and Conditions and, with respect to the card issuer, to the terms agreed upon in the respective Account Opening Agreements and Terms of Use. In the event of any conflict, the provisions of the latter instrument shall prevail. In the case of bank cards accepted on the Site, matters relating to them—such as the issue date, expiration date, credit limit, account freezes, commission charges, interest on installment purchases, etc.—shall be governed by the respective Account Opening Agreement and Terms of Use, such that the Companies shall not be liable for any of the aforementioned matters. The Site may specify certain purchase conditions depending on the payment method used by the user. RANGO EXTENDIDO may offer discounts in the form of credits that Users can apply to their purchase. In each case, RANGO EXTENDIDO will unilaterally determine the maximum amount of credits that the User may use in a purchase and will detail this in the system prior to initiating the payment process. Credits used by Users will be refunded in cases where applicable, in accordance with the Returns and Warranty Policy and applicable regulations.

When using a credit or debit card, the cardholder’s name must match the name used when registering on the RANGO EXTENDIDO website. Otherwise, the transaction may be canceled. In the event of any suspicion and/or confirmation of unauthorized purchases, RANGO EXTENDIDO will cancel the purchase, automatically issue a chargeback to the card, and reserve the right to take legal action against the person who carried out the suspicious transaction. Likewise, RANGO EXTENDIDO may, in accordance with the law, disclose the personal information of the person who carried out the suspicious transaction to the affected cardholders.

User Communications

Any communication you send to the website diveintomexico.mx, including, but not limited to, questions, criticisms, comments, and suggestions, will become our sole and exclusive property and will not be returned, unless required by court order. Furthermore, when you submit comments or criticisms to the site, you also grant us the right to use the name you provide in connection with such review, comment, or any other content. Finally, it is important to note that you must not use a false email address, that is, pretend to be someone you are not.

Furthermore, any data that subscribers submit to the website diveintomexico.mx to register multiple accounts for the purpose of taking advantage of new subscriber promotions shall remain our property and will not be returned unless required by a court order; such accounts will be immediately canceled and deactivated; any benefit or promotion that has been attempted to be redeemed will be canceled; and the subscriber who attempted to obtain the benefit may have the license granted at the time of subscription revoked, and any product orders they may have placed will be canceled, without any liability on our part.

Liability

There are instances in which a purchase order may not be processed due to circumstances beyond our control and which cannot be foreseen, such as force majeure or unforeseeable events. In such cases, diveintomexico will immediately inform the customer of the reason why it was not possible to process an order, refunding any amount charged to the customer, and making it clear that additional information may be requested during this process to complete the refund.

Furthermore, please note that all products offered on the website diveintomexico.mx are subject to availability and are offered to our subscribers while supplies last. Therefore, it may happen that the same product is purchased by several customers at the same time, and by the end of the sales process, the product may no longer be available because it has sold out, even though it appears on the website diveintomexico.mx. In such cases, the subscriber will be informed of the situation, and we will proceed to refund any amount paid for the purchased product, if applicable, or notify the subscriber that the purchase order cannot be processed.

If, as a result of any of the circumstances described in this section or other circumstances, we are required to refund any amount to the subscriber, this refund, subject to the subscriber’s consent, may also be issued in the form of an electronic coupon for the full amount to be refunded, which the subscriber may use to purchase products without any category restrictions or minimum purchase requirements. This coupon will be valid for 6 months; if the subscriber does not use it during this period, it will expire.

To receive a refund for a purchase order, you must select a single refund method for the return of funds, whether through a refund voucher, bank transfer, or credit card refund.

Some products offered on the website diveintomexico.mx may be subject not only to these terms and conditions, to specific terms of sale, which the subscriber may review along with the product description. All subscribers must verify the specific terms of sale for these products before making a purchase to ensure they are aware of any terms, conditions, and restrictions that may apply specifically to them.

Before purchasing the product, the subscriber must accept the specific terms of sale. In this case, these general terms and conditions may be supplemented, limited, or modified in accordance with the specific terms of sale for the product in question. In the event of a conflict or contradiction between these general terms and conditions and the specific terms of sale, the latter shall prevail over the former; consequently, the subscriber must carefully read not only these terms and conditions but also the specific terms of sale, which shall be deemed accepted at the time the subscriber proceeds to purchase the product.

All sales offers, communications, requests for information, and other communications are conducted through the website diveintomexico.mx. My client shall not be liable for any communications sent outside of this website, nor will it be liable for cash deposits, transfers, or credit card payments made by subscribers to accounts other than those authorized for the purchase of products, noting that requests for deposits to personal accounts are never made.

Data Protection

The data provided by the customer is protected in accordance with our privacy policy, which is available on our website.

Governing Law and Jurisdiction

For the interpretation and enforcement of these terms and conditions, the parties submit to the jurisdiction of the courts of Mexico City, expressly waiving any other jurisdiction to which they might be entitled by reason of their present or future places of residence.